Step 1: 

Arrange with ManSys a Live Web Support session.

Step 2: 

Then, simply type your Name, Company and Question or the nature of your problem in the box below and click the Request Support button.

Step 3: 

You are prompted to download a small virus-free plug-in which will connect you to a member of our support team (when prompted select 'Open' or 'Run', or 'Always' if available).

Step 4: 

Your support representative will chat with you online to obtain the details of the problem.

Step 5: 

With your permission, your support representative can view your screen and share control of your mouse and keyboard.

Step 6: 

You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.