Request for Remote Support

1. Arrange with ManSys a Live Web Assist session.
2. Then, simply type your Name, Company and Question or the nature of your problem in the boxes provided and click the Request Support button.
3. You are prompted to download a small virus-free plug-in which will connect you to a member of our support team (when prompted select 'Open' or 'Run', or 'Always' if available).
4. Your support representative will chat with you online to obtain the details of the problem.
5. With your permission, your support representative can view your screen and share control of your mouse and keyboard.
6. You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.